Task 2 P2

 A list of principles must be taken into consideration when you communicate with other people. Other aspects that must be considered are those such as who you are speaking to, why you are speaking to them and whether they understand you or not.

 

 Body language is an interpersonal skill, so for example in a job interview body language may be used to help put the interviewee at ease. There is positive language and negative language. But of course the positive language will help your point come across more effectively. Body language varies from facial expressions, hand gestures and body posture.

 

 For good written communication skills, grammar, spelling, punctuation and vocab range should be taken into account. If somebody was reading something you had written which had several spelling mistakes or grammar errors then it would not come across as professional. An example would be using lower case letters for names e.g. ‘rosey’ instead of ‘Rosey’. Another example could be punctuation. “That chairs mine”. This is trying to say that the chair is mine. Therefore it should read “That chair’s mine”. In written communication, it is important that the correct form of tenses are used. So a bad example would be “I have wrote”. Instead it should say “I have written.” All of these skills need to be put to use together in order to make sure that the written communication is clear and easy to understand.

 

The topic of conversation can not be forgotten when you are talking to someone. This means that you will be able to avoid going off topic and then losing the interest of the person you are talking to. Being able to modulate your voice is also important because then a clear difference can be made between talking to friends or talking to colleagues. Another technique would be to communicate a little at a time. For example if you are trying to tell somebody how to do something, you would have to explain it bit by bit in order to make sure they understand what you are telling them, this then gives them time to ask questions in intervals. If you are trying to persuade somebody, then you must anticipate that they may have objections. Verbal communication skills are required here in order to try and make them understand your point of view, keeping in mind of the fact that they will be trying to do the same thing.